Talk about a hot and cold relationship. Passengers on assorted flights with Philippine low-cost carrier Cebu Pacific have taken to social media to share their experience of going through extreme cabin temperatures.
A passenger with the TikTok username @kimajga shared their April 24, 2023 flight experience on a Philippine domestic flight from Bacolod-Silay International Airport (BCD) to Mactan Cebu International Airport (CEB).
The passenger said that there was no air conditioning on the flight from boarding to landing, and that water had not been offered once.
Another video was shared by a different passenger on an international flight from Manila International Airport (MNL) to Singapore Changi Airport (SIN).
The video shows passengers fanning themselves as a child cries in the background. The poster said that the passengers endured the stifling conditions for the whole duration of the four-hour flight.
Another video from June 2023 shows passengers on an undisclosed Cebu Pacific flight on a single-aisle aircraft, with passengers fanning themselves with safety cards.
There were comments claiming that this often happens on Cebu Pacific flights, with one viewer saying they once had to yell at a flight attendant that someone was about to pass out from the heat.
Conversely, other passengers have experienced the polar opposite of the sweltering videos.
A passenger with the username @brendaybuan shared a video of themselves on a Cebu Pacific flight that showed the cabin enveloped in cold smoke from the air conditioning’s full blast.
Another passenger shared their chilling experience, likening the flight to being inside a freezer.
These hot and cold videos come amidst widespread cancellations by the low-cost carrier that have prompted a senate hearing due to overwhelming complaints from customers.
Cebu Pacific attributed its operation disruptions to engine manufacturer Pratt and Whitney, saying that it has had to make adjustments to its flight schedules due to engine unavailability.