A Hawaiian Airlines Airbus A321neo aircraft suffered damages to its door when a jet bridge at San Francisco International Airport (SFO) collapsed.
The incident was first reported by A Fly Guy’s Cabin Crew Lounge, a social media page with over 1 million followers, composed mostly of aviation professionals.
According to the post, the aircraft, with registration N216HA, had just arrived from Maui’s Kahului Airport (OGG), operating as flight HA42 on May 2, 2024.
The jetway, which was numbered A1, collapsed after all passengers from the aircraft had deplaned, and no injuries were reported.
However, the aircraft’s L1 door, where the jet bridge had been attached, sustained considerable damage, enough for the airline to cancel the plane’s return flight, HA41, back to Kahului Airport, the following day.
As of May 5, 2024, the aircraft is still in SFO Airport, likely undergoing repairs.
AeroTime contacted Hawaiian Airlines for a statement and update on the incident.