Air India has expressed deep concern and anguish following an “unlawful incident of intrusion” and an attack on one of its flight attendants at a hotel near London-Heathrow International Airport (LHR).
The female crew member was asleep when an intruder entered her room around 01:30 local time, The Times of India reported. She was startled awake and screamed for help. The attacker then assaulted her with a clothes hanger and dragged her across the floor as she tried to reach the door. The cabin crew member, who suffered physical injuries, was rescued by nearby guests and hotel staff who responded to her cries for help.
“We are providing all possible support to our colleague and the broader team, including professional counselling,” the air carrier said in a statement. “Air India is also working with the local police and will pursue the matter to the fullest extent of the law.”
Air India has taken immediate action by relocating its employees to a different hotel. It also mentioned that it has reached out to the management of the current hotel to guarantee the security of their staff until the relocation is complete.